COVID Information for Roslyn Physio Clients - 24th Mar 2020

How COVID-19 will affect your access to Roslyn Physiotherapy.

Now that New Zealand has been told to enter alert Level 4, we would like to inform you of how this will affect your access to physiotherapy services at Roslyn Physiotherapy Clinic

With Roslyn Physiotherapy not being deemed an essential health service we will be forced to close while the nation is in alert level 4.

Not all is lost though!! During this period of lock down we are able to offer a virtual service. WE ARE ABLE TO ASSESS NEW INJURIES USING TELEHEALTH. We will also be contacting our current clients to ensure they have a treatment plan. We expect all patients who had existing physiotherapy appointments to be contacted by the end of this week. We are just in the throws of making sure our team has the IT support to enable this to happen. 

If you, or anyone you know suffers an injury over the lockdown period. This what you need to do:

  1. Ring Roslyn Physio on (03) 4771744, leave a message, and a physiotherapist will be in contact as soon as possible. Normally within 24 hours. The other option is emailing us on admin@roslynphysio.co.nz or visiting our website.
  2.  The physiotherapist will talk to you and if appropriate will suggest a Telehealth consultation. This is done via Zoom which is an easy application to use on any device including smart phones, tablets and computers. 
  3. If the injury is as result of an accident then it may be covered by ACC. We can do all of the paperwork online and get this lodged with ACC. 
  4. If your consultation is covered by ACC there we will not be surcharge for the Telehealth service. If your injury is not covered by ACC there will be a charge of $30 for this service. 

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Contact

    Roslyn Physio 287 Highgate Roslyn, Dunedin 9010
  • P: 03 477 1744
  • F: 03 471 8598
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