COVID Level 2 - 12th-14th August - 11th Aug 2020

How Roslyn Physio operates during COVID-19 Level 2

Now that Dunedin has been told to enter alert Level 2 again, we would like to remind you of how this will affect your access to physiotherapy services at the  Roslyn Physiotherapy Clinic. Roslyn Physiotherapy will remain open for face-to-face consultations.  As always we are able to offer Telehealth consultations for those who do not wish to attend their appointments. Our reception area seating will be spaced out to follow the 1m social distancing rules.

To ensure everyone's safety during Level 2 we will put in place our 5-Step plan within the clinic. 

  • Step 1 – You will be asked 2 questions when making your appointment to ensure you do not have any current symptoms of COVID-19 and to ensure you have not been in contact with anyone over the past two weeks with symptoms of COVID-19. If you have - we can still treat you using Telehealth. You will be asked these questions again on arrival at the clinic to ensure your situation has not changed. 
  • Step 2 – There will be hand sanitiser to use on entering the clinic. 
  • Step 3 – You will be required to complete contact tracing on entry. 
    • We are using the Government Tracing App that enables you to scan a QR code on entry. 
    • Our appointment book also acts as a contract tracing register.
    • All people entering must complete this including support people and children.
  • Step 4 – Maintain social distancing of 1m within the clinic at all times. 
  • Step 5 – Complete contact tracing and hand sanitation as in Step 2 and 3 on exiting the clinic. 
If you have a pre-existing medical condition, or you are over the age of 70, we can still see you in the clinic but your treating physiotherapist will be required to wear a mask during any contact of closer than 1m. 

If you, or anyone you know suffers an injury over the Level 2 period. This what you need to do:

  1. Ring Roslyn Physio on (03) 4771744. The other option is emailing us on or visiting our website.
  2. If the injury is the result of an accident then it may be covered by ACC. We can do all of the paperwork online and get this underway before your appointment. 
  3. Normal clinic surcharges apply to face-to-face and Telehealth consultations.
Please remember to stay safe and live by the Level 2 rules as this will ensure we are through this again. 

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    Roslyn Physio 287 Highgate Roslyn, Dunedin 9010
  • P: 03 477 1744
  • F: 03 471 8598
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