COVID Level 2 - 7th Sep 2021

COVID Level 2

COVID Level 2

Now that Dunedin has been told we can enter alert Level 2 again, we would like to remind you of the Roslyn Physio Level 2 policies. 

Roslyn Physiotherapy will be open for face-to-face consultations.  As always, we are able to offer Telehealth consultations for those who do not wish to attend their appointments in person.

  • Our reception area seating will be spaced out to follow social distancing guidelines. If receotion is full you will be asked to stay outside until it is cleared. 
  • Please refrain from turning up to your appointment early to avoid congestion in the reception area. We ask that you stay outside or in your car until your appointment time.
  • You should only bring family members with you when absolutely necessary. 


To ensure everyone's safety during Level 2 we will put in place our 5-Step plan within the clinic. 

  • Step 1 – You will be asked to read 2 questions on the door when attending your appointment.
    • Do you have any current symptoms of COVID-19?
    • Have you been in contact with anyone over the past two weeks with symptoms of COVID-19?
    • If you answer yes to either question - we ask you to stay out of the clinic, ring us on (03) 4771744 and talk to reception. You will asked to make a telehelath appointment if appropriate. 
  • Step 2 – There will be hand sanitiser to use on entering the clinic. 
  • Step 3 – You will be required to complete contact tracing on entry. 
    • The Government Tracing App QR code is available on entry and within the clinic. 
    • All people entering must complete this including support people and children.
    • A pen/paper register will also be available for those without smartphones. 
  • Step 4 – Maintain social distancing as appropriate. 
  • Step 5 – Complete hand sanitisation on exiting the clinic. 

If you, or anyone you know suffers an injury over the Level 2 period. This what you need to do:

  1. Ring Roslyn Physio on (03) 4771744. The other option is emailing us on or visiting our website.
  2. If the injury is the result of an accident then it may be covered by ACC. We can do all of the paperwork online and get this underway before your appointment. 
  3. Normal clinic surcharges apply to face-to-face and Telehealth consultations in level 2.
Please remember to stay safe and live by the Level 2 rules as this will ensure we get through this again. 

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    Roslyn Physio 287 Highgate Roslyn, Dunedin 9010
  • P: 03 477 1744
  • F: 03 471 8598
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