COVID Level 4 Information for Roslyn Physio Clients - 17th Aug 2021

How COVID-19 Level 4 will affect your access to Roslyn Physiotherapy.

Now that New Zealand has been told to enter alert Level 4, we would like to inform you of how this will affect your access to physiotherapy services at Roslyn Physiotherapy Clinic

With Roslyn Physiotherapy not being deemed an essential health service we will be forced to close while the nation is in alert level 4.

Not all is lost though!! During this period of lockdown we are able to offer a virtual service. WE ARE ABLE TO ASSESS INJURIES USING TELEHEALTH. We will also be contacting our current clients to ensure they have a treatment plan. We expect all patients who had existing physiotherapy appointments to be contacted on the day of their appointment. 

If you, or anyone you know suffers an injury over the lockdown period. This what you need to do:

  1. Ring Roslyn Physio on (03) 4771744 as our reception staff will be taking phone calls during normal business hours. The other optiona is\\are emailing us on admin@roslynphysio.co.nz or visiting our website.
  2.  The physiotherapist will then be asked to call you and if appropriate will suggest a Telehealth consultation. This is done via our patient management software which is an easy application to access on any device including smart phones, tablets and computers. 
  3. If the injury is as result of an accident then it may be covered by ACC. We can do all of the paperwork online and get this lodged with ACC. 
  4. If your consultation is covered by ACC, there we will not be a surcharge for the Telehealth service. If your injury is not covered by ACC there will be a charge of $30 for this service. 

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Contact

    Roslyn Physio 287 Highgate Roslyn, Dunedin 9010
  • P: 03 477 1744
  • F: 03 471 8598
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